Customer Reviews

They got me in and got me a good car when my options were slim! They were fast, kind, and very professional. The representative that helped me was Francis. And I recommend anyone to go here if they're looking for a good car deal and nice people

I just want to say that I had the best car buying experience with Francis Ping leading the way at Thayer Nissan! I have purchased from other dealers recently and it was the antithesis of professional. Honest, forthright, great listeners, and willing to make a deal, is how I would describe the professionals at Thayer in BG. I will definitely be buying from them in the future. Thank you again Francis and enjoy those Tuesdays. Best of luck!

Francis delivered exceptional service in helping us make the transition from leasing a Rav4 to leasing a Rogue. He made the process easy, answered our questions and even came in on his day off to ensure we drove off the lot in a vehicle our family can't wait to make memories in. With Donovan handling the financials, the experience was seamless and easy. Thank you!

Francis Ping reached out to me about a new Rogue available. He helped me get the best deal for my trade in and overall very helpful and friendly. This is the second car I bought from him and Ill be back for my next one.

Francis took really good care of me throughout the car buying process, as well as the rest of the team (Kyle and Logan). They really want to make things right for you and your car buying experience! Definitely recommend these guys over anyone else in the area. It was my first time buying a car and they definitely did an amazing job. Thank you all at Thayer Nissan :)

I leased a new 2024 Nissan Pathfinder with Rob F. today. He listened to all my wants and made magic happen. Amazing service! This is my fourth vehicle with Thayer. They are great so I keep coming back!

JIm, made the whole buying experience enjoyable. I let him know what I was looking for and he presented my options. Did not feel pressured in the buying experience at any time. He knew I was looking at some other brands and was respectful of that. When the decision to buy was arrived at he presented an offer, I reviewed other option I had with him and we arrived a mutually acceptable price very quickly. That is why I have been coming back to this dealership for 37 years.

I would highly recommend Thayer! I worked with Robert Farish to find my SUV. He was very knowledgeable and went above and beyond before and after signing the paperwork to make sure I was a happy customer. He also lined up delivery for me since I was out of state. Everything went very smoothly from start to finish!

Francis made the leasing process super easy and quick. He went above and beyond by answering all my questions and requests in a timely manner. When I arrived at the dealership, the only thing left to do was sign the papers and look over the car. Donovan was also super helpful with explaining each step of the paperwork, and making sure that I understood my lease agreement. I could not have asked for a better experience!

Just purchased our 2020 murano at Thayer. The experience was amazing and Our salesman Jim Wills was awesome! The entire staff is friendly and the dealership is top notch with their professionalism and knowledge! They truly care about the person buying the car. Thayer had a customer for life with me and my family

My wife and I just purchased a used Rogue. Francis was the salesman that assisted us. He was great!! He was very helpful and thorough in explaining the features on the vehicle. We would recommend going to him if you are looking for a vehicle at Thayer Nissan.

Kyle, Lillian and the entire staff are so amazing. This was my first time getting a Nissan vehicle and they made it so easy to transition into one and really do give the best deals I am so pleased with the service I received and won’t go anywhere else. Thank you so much Thayer Nissan!!

I purchased a 2023 Nissan Rogue today. Cody Allen and Donovan Peoples were a great team. They were very knowledgeable. The transaction went very smoothly. They were able to answer all of my questions. They went over all the functions of the 2023 Nissan Rogue, and were patient with me and my learning curve. It was very refreshing and such a pleasure to work with both Cody and Donovan. I will definitely use Thayer for my next car purchase, and highly recommend both Cody and Donovan to anyone looking to purchase a vehicle.

Logan in service is outstanding. I was put in an impossible situation by a local mechanic. Logan went far beyond the norm to help me and get me to the end result of a repaired vehicle for my daughter despite me being nearly two hours away. Your company should be proud to have him as an employee. I thought customer service was long dead and gone but Logan gave me hope ! Please extend my gratitude to Logan and the owner of your dealership. He alone has made me commit to purchasing my next vehicle from your dealership despite being two hours away. If my purchase experience is half as easy and painless as dealing with Logan I ll be well ahead of the other dealerships in the state. Thank you 100 times over Logan !!!

Over the past 20 years I have purchased 2 vehicles and leased 3 through Thayer. 4 of them at the Nissan location and 1 at the Honda. All experiences at both locations were great. Service department has always had exceptional service also Lillian and Kyle at the Nissan dealership were very knowledgeable, accommodating and kind. Would highly recommend to anyone in the market for a Nissan.

The people at Thayer Nissan are truly exceptional. This was my first time buying a vehicle so I was super nervous, but Lillian and Donovan made the process so easy and enjoyable. After buying, it brings the tally to three trucks Lillian has sold my family over the years that we absolutely love and now we truly wouldn't go anywhere else but to her for a vehicle.

I made an appointment here for vehicle maintenance after a terrifying experience with Yark Nissan in Toledo. I am so glad I did. They are so friendly and helpful here, and my vehicle was ready right when they said it would be. I am definitely planning on returning for more work to get done and will keep them in mind when I am ready to buy my next car!

I Bought a 2023 Nissan Rouge and I love it. Francis Ping was a pleasure to work with, and very helpful. He responded to all my calls and texts very quick and he got me all the information that I needed about the car I was interested in. I would recommend him to anyone looking for a Nissan, and I will be back hopefully for my next car.

Francis Ping was amazing! He was very kind and helpful patient with all of my random questions being a first time buyer. Cannot recommend him enough!

Francis is an exceptional salesman. He helped achieve a hard task to do along with the sales manager. I would most definitely recommend seeing him for your car needs! Thayer doesn't disappoint!

We had an EXCELLENT experience at Thayer Nissan when we purchased our used 2020 Nissan Rogue SL. A big part of that was due to the friendly and knowledgeable Jim Wills and Donovan Peoples. They were extremely nice and helpful in answering all of our questions. It was the best car buying experience we've had and will definitely use Thayer again for our next car purchase!

Our sales person Francis Ping was a key factor in helping us getting to close on the deal that fit all of our needs. He went above and beyond to provide us with excellence.

I am very pleased with my experience with Rob Farish and Thayer Nissan. We bought my wife a used 2020 Murano. Rob was very transparent with us on things about the vehicle, which is in great shape. He made the process so easy, which says something because we live out of state and negotiated the deal in advance of our visit there. He was respectful of our time. The finance guy was great too. He presented options but was not pushy. The price on the vehicle was very competitive and it was well worth our driving 3.5 hours one-way to the dealer for the car and experience we wanted. Thank you Rob and Thayer Nissan!

I had the absolutely BEST experience at the Thayer Nissan. If I could, I would have given 10 stars. Francis Ping goes above and beyond to provide the GREATEST experience in a car shopping process. He assessed our budget and worked with his finance manager Donovan to get us the best deal. The whole process was smooth, and we left the dealership the past Saturday with a brand new 2023 SV Premium Rogue. With the market so unstable, high interest rates and low inventory, I was looking for mid 400s monthly payments. I went to different dealerships, and I was treated like garbage. Maybe because I was with my work uniform, and other sales agents assumed that I could not afford a car, or just because there was no interest on making a new sale (I even heard that dealers don't make any money on leases, so it was not interesting for them). I am writing this to show you that a great customer service makes a HUGE impact. Please go and check them out, and if you can, talk to Francis, he is AWESOME!